Company: ANR
Case #: 2
Situation:
Customer's Need:
ACI's Solution:
Follow-up:
Case #: 2
Situation:
Existing OEM’s gas transmission service failed in service.
Customer's Need:
Structurally stronger, functional equivalent cylinder bodies with liners to replace failed OEM cylinder bodies.
ACI's Solution:
Replaced I-R 30 grade iron with 45 grade iron and heavier wall sections in weak areas at a lower price and shorter delivery. Subsequent cylinders were made available in ductile iron at the same price after pattern and tooling and engineering costs were absorbed by initial cylinder purchase.
Follow-up:
OEM price was quoted lower than ACI price but invoice was $10,000 higher to reflect 45 grade iron. Quoted price was based on 30 iron. Customer was very irate.
